Order Cancellation Policy

We recognize your decision that why we prepared us policy earlier & faster for cancellation & refund. Here you just need to do for generating order cancel request please write an mail at info@shophatkey.com or you can cancel your order via my account orders sections itself.

Keep in mind – Cancel before within 24 hours of placing the order.

Cancel all Non-Ready to Ship products, only if done within 24 hours of placing the order. We will initiate a 100% refund of your money and a confirmation of the same will be sent to you via e-mail. Please be apprised that Ready To Ship orders are not eligible for cancellations as they are dispatched within 24 hours of the receipt of order.

Well, In shophatkey.com you can cancel your order before the product is dispatched from the warehouse. Unfortunately, an order cannot be canceled when the product is already delivered to the customer. In this case, if you still wish to cancel the order, then the mentioned return the process will be followed or if the product is already dispatched but not yet delivered, and then we will provide you the assistance by taking follow-ups with our logistics partners.

If any product ready to ship, now you changed your mind please let us know via mail or call we will cancel your order, In this case, refund, Shophatkey will deduct 10% of the final order value due to Cancellation Fees which includes management & handling charges.